Coffee Technician Serving NWA + Beyond
Coffee Equipment Repair & Support
Offering coffee equipment repair, maintenance, and installation services in Northwest Arkansas, Eastern Oklahoma, and Southwest Missouri.
6+ Years of Coffee Experience
We have 4+ years of coffee tech experience and over 6 years in the specialty coffee industry.
Major brands certified
We work with professional brands such as La Marzocco, Nuova Simonelli, Slayer, Synesso, Mahlkönig, Mazzer, Victoria Arduino and more.
5 star rating, serving dozens of cafes
We pride ourselves in promptness and value educating clients during our service visits.
About Cold Spell Coffee Co.
Cold Spell Coffee Service was built on one idea: your equipment shouldn't slow you down. Founded by Jacob Bristol, a certified technician trained on major brands like La Marzocco and Slayer, Cold Spell Coffee brings hands-on expertise to every repair, service call, and maintenance visit across Northwest Arkansas, Southwest Missouri, and Eastern Oklahoma.
What Our Customers Are Saying
Recent reviews from local coffee shops we've serviced
Frequently Asked Questions
What is your rate for standard work and for travel?
Our standard rates consist of $90/hr for servicing and $45/hr for transit.
Do you offer emergency/same-day service?
Yes, same-day emergency service is available at a rush-fee cost. We will provide a custom quote depending on the issue and the location of your cafe.
What's your typical response time when a shop reaches out to you?
We can usually be at your cafe within 48 hours.
How can customers book you?
Submit a form on the Website Contact page, email jacob@coldspellco.com, or call us at (517) 898-2651.
Do you sell coffee equipment?
Yes, please get in touch via the Website Contact page, email jacob@coldspellco.com, or call us at (517) 898-2651.
How often should my equipment be serviced?
Twice a year. Regular visits catch small problems, like a slow leak or a component that's starting to fail, before they turn into a machine going down mid-shift. We offer routine maintenance visits to cover your espresso machine, grinder, water filtration system, and roaster.
Where do you work?
Our service area spans across Northwest Arkansas, Southwest Missouri, and East Oklahoma.